What is your hiring process?
At EdFinancial Services we put great effort into hiring the right people for the right jobs. There are several steps to the hiring process that starts with reviewing online job applications. Applications that are thorough and complete make the best impression. If an applicant’s qualifications meet our needs for a position, we contact the applicant and conduct a phone interview. If it looks like there may be a match, we follow up with an onsite interview with HR and the management team from the appropriate department. If we decide to move forward we check references closely, do county criminal background checks and verify education. The final approval process involves signatures from upper management that ultimately leads to a formal job offer.
What should I bring to an interview?
You will be asked to provide two copies of your resume, three professional or academic references and current college transcripts, if applicable, even if you have not finished school yet.
Do you offer internships?
EdFinancial Services sometimes employs interns in finance, web development, HR, IT, corporate communications and training.
Where is your office located?
Our corporate headquarters are located in West Knoxville off Kingston Pike in Edfinancial Center/Windsor Square.
What is the dress code?
In the fall, winter and spring we are professional dress. For the summer months we are business casual.
What are your hours of operation?
Our call centers are open from 8:00 a.m. – 9:00 p.m. Most of our processing areas operate from 8:00 a.m. – 5:00 p.m.
What kind of training do you provide?
The first two days of employment are spent getting acquainted with the culture of Edfinancial Services and getting an overview of the student loan process and how all our departments work together. After that, the new hires report to their respective departments for on-the-job training that can last up to six more weeks.