Career and Internship Frequently Asked Questions
Welcome to our information page on hiring and internships. If you are applying for a position or internship at Edfinancial Services, you can use these questions to learn more about our company and our hiring process.
Select a question below to learn more about careers at Edfinancial.
What is your hiring process?
What should I bring to an interview?
Where is your office located?
What is the dress code?
What are your hours of operation?
What kind of training do you provide?
Select a question below to learn more about Edfinancial's internship opportunities.
Do you offer internships?
Who is eligible to be an Edfinancial intern?
When are Edfinancial internships available?
How do I apply for an Edfinancial internship?
What is the deadline for applying for an Edfinancial internship?
When do Edfinancial internships start?
How long do Edfinancial internships last?
What kind of tasks do interns perform?
What kind of hours do interns work?
In addition to diligence, commitment, and creativity, what are my obligations to the Edfinancial program?
How much do Edfinancial interns get paid?
How does the payment work?
Are payroll taxes taken out of my pay?
What is your hiring process?
At Edfinancial Services we put great effort into hiring the right people for the right jobs. There are several steps to the hiring process that starts with reviewing online job applications. Applications that are thorough and complete make the best impression. If an applicant’s qualifications meet our needs for a position, we contact the applicant and conduct a phone interview. If it looks like there may be a match, we follow up with an onsite interview with HR and the management team from the appropriate department. If we decide to move forward we check references closely, do county criminal background checks and verify education. The final approval process involves signatures from upper management that ultimately leads to a formal job offer.
Back to top
What should I bring to an interview?
You will be asked to provide two copies of your resume, three professional or academic references and current college transcripts, if applicable, even if you have not finished school yet.
Back to top
Where is your office located?
Our corporate headquarters are located in West Knoxville on North Seven Oaks Drive in Edfinancial Center/Windsor Square.
Back to top
What is the dress code?
In the fall, winter and spring we are professional dress. For the summer months we are business casual.
Back to top
What are your hours of operation?
Our call centers are open from 8:00 a.m. to 9:00 p.m. Most of our processing areas operate from 8:00 a.m. to 5:00 p.m.
Back to top
What kind of training do you provide?
The first two days of employment are spent getting acquainted with the culture of Edfinancial Services and getting an overview of the student loan process and how all our departments work together. After that, the new employees report to their respective departments for on-the-job training that can last up to six weeks.
Back to top
Do you offer internships?
Edfinancial Services occasionally employs interns in finance, web development, human resources, information technology, corporate communications, and training.
Back to top
Who is eligible to be an Edfinancial intern?
Any student who is currently enrolled in a United States undergraduate or graduate university program. This includes students who receive their degree during the current semester.
Back to top
When are Edfinancial internships available?
Edfinancial internships are available throughout the calendar year.
Back to top
How do I apply for an Edfinancial internship?
Please fax or e-mail a cover letter along with your resume to (865) 692-6387 or employment@edfinancial.com.
Back to top
What is the deadline for applying for an Edfinancial internship?
Please apply at any time.
Back to top
When do Edfinancial internships start?
The intern's start date will be agreed upon by the intern, program coordinators, and the university representative.
Back to top
How long do Edfinancial internships last?
Internships are ten weeks long.
Back to top
What kind of tasks do interns perform?
Departments participating in the Internship Program are mandated to assign substantive and meaningful work to interns. Clerical tasks can be part of the internship, but should not comprise more than that expected of similar staff members.
Back to top
What kind of hours do interns work?
Interns work a schedule similar to their department's standard hours.
Back to top
In addition to diligence, commitment, and creativity, what are my obligations to the Edfinancial program?
Edfinancial interns are required to attend company-wide meetings and events.
Back to top
How much do Edfinancial interns get paid?
The hourly rate is currently $7.50.
Back to top
How does the payment work?
Interns will be paid bi-weekly by direct deposit.
Back to top
Are payroll taxes taken out of my pay?
Yes, and you will need to fill out a W-4 Form (taxes will be automatically deducted).
Back to top