My Account

Current borrowers are Edfinancial's most valued customers - you know first hand how committed we are to supporting your needs. We constantly incorporate new technology into our student loan processing for your convenience. Edfinancial's online payment solution means you can make your student loan payments electronically. Edlive is our web-enabled call center for real-time online service and support. Access account information 24/7 right here at our website. And friendly, knowledgeable client relations specialists are always just a phone call away. We're here for you - for the life of your student loan.

Edlive is available Monday through Thursday, 8:30 am to 9:00 pm EST and Friday, 8:30 am to 6:00 pm EST.  You can also contact us via e-mail or toll-free at 1-800-337-6884.

If you received a loan transfer notification from Edfinancial Services regarding loans transferred to the Department of Education, please visit our PUT Program Frequently Asked Questions to learn more about how the PUT Program affects your student loans.

Current borrower services:

Check Your Loan Application Status

Pay Online

Update My Contact Information

Repayment Options

Lower Your Payments with Income-Based Repayment

Frequently Asked Questions about Student Loans 

Manage Your Account

Variable Interest Rate Changes

Online Forms

NCHELP's English-Spanish Glossary of Student Financial Aid and Postsecondary Education (PDF)

Student Loan Consolidation

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