The One Call Solution
With more than 20 years of experience in higher education solutions and the financial aid process, our College Contact Center answers student and parent questions correctly the first time. From basic college admissions questions to financial aid process support, the experts of Edfinancial can help you serve your students quickly and effectively.
- Inbound call center and outbound call center
- Live agents
- Job placement verification
- Student and parent surveys
- Proactive call resolution
- Custom call campaigns
- Virtual agent technology
- Email management
Let our experience, talent and technology work for you.
To learn more about the higher education solutions or call center outsourcing for colleges and universities offered by Edfinancial, email us at
HigherEducationSolutions@edfinancial.com or call 800-337-6884 and schedule a consultation.
If you are a borrower and would like to contact our customer service department regarding your student loans, you can access our contact information here.