Financial Aid Office Processing
Edfinancial Services offers real financial aid office assistance for schools. Our full-time staff of experienced financial aid professionals help schools meet the demand of growing student populations, increased regulation and reporting requirements. You can do more with less when Edfinancial is there to help.
Peak season doesn't have to be a hassle. Our solutions streamline financial aid processing and promote peak performance in any office.
Verification services
- Remote processing
- FAMS expertise (Banner, PeopleSoft, Datatel, etc.)
- Imaging and indexing options available
- Strict quality assurance
Direct Loan reconciliation services
- Monthly Direct Loan reconciliation
- File exceptions researched and resolved
- Expert analysis
- Strict quality assurance
Consultation
- Review existing financial aid office procedures
- Recommend ways to create financial aid processing efficiencies
- Ensure compliance
Call center outsourcing for colleges and universities
- Inbound call center
- Outbound call center
- Live agent support
- Experienced staff
- Higher education and financial aid processing experience
Let our experience, talent and technology work for you.
To learn more about the higher education solutions, processing and school support for financial aid offices offered by Edfinancial, email us at
HigherEducationSolutions@edfinancial.com or call 800-337-6884 and schedule a consultation.
If you are a borrower and would like to contact our customer service department regarding your student loans, you can access our contact information here.