Servicing Forms

Below is a list of forms to assist you in managing your student loan account(s). You will see form options based on loan type – FFELP Loans or Direct Loans. What's the difference?

Return completed forms to the address or fax number listed on the form, OR you may be able to submit the form electronically via Manage My Account (forms that may be available for electronic submission are denoted with an asterisk (*) below.) Please contact us if you have questions.

Payment Related Forms
Form Type Form Options
Repayment Plan Request*
(Standard Repayment, Extended Repayment, Graduated Repayment plans)
Direct Loans Only
Income-Driven Repayment Plan Request
(Income-Based Repayment (IBR), Pay As You Earn, and Income-Contingent Repayment (ICR) plans)
(instructions and videos about the Income-Driven Repayment Application)
Direct Loans | FFELP Loans
Income Sensitive Repayment Worksheet FFELP Loans Only
Tipo de formulario Opciones de formulario
Solicitud para Plan de Pago Basado en los Ingresos (IBR) / Plan de Pago Según Sus Ingresos, o Plan de Pago Condicional al Ingreso (ICR) Préstamos Directos | Préstamos FFELP
Deferment Forms
Form Type Form Options
Unemployment Deferment* Direct Loans | FFELP Loans
Economic Hardship Deferment* Direct Loans | FFELP Loans
In-School Deferment Direct Loans | FFELP Loans
Education Related Deferment* Direct Loans | FFELP Loans
Parent Plus Borrower Deferment Direct Loans | FFELP Loans
Military / Post-Active Duty Deferment Direct Loans | FFELP Loans
Parental Leave / Working Mother Deferment Direct Loans | FFELP Loans
Public Service Deferment Direct Loans | FFELP Loans
Temporary Disability Deferment Direct Loans | FFELP Loans
Tipo de formulario Opciones de formulario
Solicitud de Aplazamiento de Pago: Desempleo Préstamos Directos | Préstamos FFELP
Solicitud de Aplazamiento de Pago: Dificultades Economicas Préstamos Directos | Préstamos FFELP
Solicitud de Aplazamiento de Pago: Estudios Préstamos Directos | Préstamos FFELP
Solicitud de Aplazamiento de Pago: Estudios o Docencia Préstamos Directos | Préstamos FFELP
Solicitud de Aplazamiento de Pago: Padres con Prestamos PLUS Préstamos Directos | Préstamos FFELP
Solicitud de Aplazamiento de Pago: Permiso por Maternidad o Paternidad / Madres Que Trabajan Préstamos Directos | Préstamos FFELP
Solicitud de Aplazamiento de Pago: Servicio Publico Préstamos Directos | Préstamos FFELP
Solicitud de Aplazamiento de Pago: Incapacidad Total Temporal Préstamos Directos | Préstamos FFELP
Forbearance Forms
Form Type Form Options
General Forbearance Options* Direct Loans | FFELP Loans
Student Loan Debt Burden Forbearance* Direct Loans | FFELP Loans
Mandatory Forbearance* Direct Loans | FFELP Loans
Teacher Loan Forgiveness Forbearance Direct Loans | FFELP Loans
PLUS Dependent In-School Forbearance FFELP Loans Only
AmeriCorps (CNCS) Forbearance Both Direct and FFELP Loans
Tipo de formulario Opciones de formulario
Solicitud General de Suspensión Temporal de Cobro Préstamos Directos | Préstamos FFELP
Solicitud de Suspensión Temporal de Cobro Obligatoria Carga de la Deuda de Préstamos Para Estudiantes Préstamos Directos | Préstamos FFELP
Solicitud de Suspensión Temporal de Cobro Obligatoria Préstamos Directos | Préstamos FFELP
Loan Forgiveness and Discharge Applications
Form Type Form Options
Public Service Loan Forgiveness Direct Loans Only
Teacher Loan Forgiveness Application
How to Successfully Apply for Teacher Loan Forgiveness
Direct Loans | FFELP Loans
False Certification (Disqualifying Status) Direct Loans | FFELP Loans
False Certification (Ability to Benefit) Direct Loans | FFELP Loans
False Certification (Unauthorized Signature/Payment) Direct Loans | FFELP Loans
School Closure Direct Loans | FFELP Loans
Spouses and Parents of September 11, 2001 Victims Direct Loans | FFELP Loans
Total and Permanent Disability Both Direct and FFELP Loans
Unpaid Refund Discharge Form Direct Loans | FFELP Loans
Third Party Authorization
Information Release Form Direct Loans | FFELP Loans

* Forms denoted with an asterisk (*) may be available to submit electronically via Manage My Account.