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Remediation Refunds

If you were recently notified that your student loan account was placed into an administrative forbearance for the months of October through December 2023, and you would like to have any payment(s) you made during these months refunded to you, you have 90 calendar days from the date shown on your notification to contact us to request a refund.

Important Updates

News of Note

Explore affordable repayment plans, including the new Saving on a Valuable Education (SAVE) Plan (formerly the REPAYE plan). To learn more about the SAVE plan and other student loan benefits, use the Loan Simulator Tool at StudentAid.gov.


Be on the Lookout for Updates

In Spring 2024, you will see improvements to your experience in managing your federal student loans. Beginning March 11, 2024, we will release updates to the look and feel of our website and you will then need to visit us at our new web address, Edfinancial.StudentAid.gov. Additionally, our emails will now come from .gov email addresses. 

 

Tax FAQs

During 2023, Edfinancial completed a conversion to a new servicing system to better serve you. The interest paid to your account on each servicing system will be provided separately. For interest paid while on our current system, you can view and print a copy of your 1098-E tax form by accessing the "Tax Statements" section of your online account. We will notify you via email or physical mail if any interest was paid to your account while on our previous system.

You may be able to deduct interest paid on eligible student loans. Edfinancial's customer service representatives cannot provide tax advice. If you have questions about allowable deductions for the interest or origination fees paid on your loan(s), please contact the Internal Revenue Service (IRS) toll free at 1-800-829-1040, or a tax professional.

Only the amount of interest you paid and the tax ID (EIN) number are required to file your taxes. The actual IRS Form 1098-E is not required.

Edfinancial utilizes more than one tax ID (EIN) number based on the owner of your loan(s). After tax information becomes available, you may view the tax ID number that applies to your specific loan(s) by reviewing your 1098-E tax form.

During 2023, Edfinancial completed a conversion to a new servicing system to better serve you. The interest paid to your account on each servicing system will be provided separately. Tax information for interest paid to your account while on our current system is available in your online account. After logging in, select the "Tax Statements" section to view or print a copy of your IRS Form 1098-E. We will notify you via email or physical mail if any interest was paid to your account while on our previous system.

Edfinancial's customer service representatives cannot provide tax advice. Please contact a tax professional, or contact the IRS at 1-800-829-1040 or www.irs.gov.

If you would like to request a transcript of your tax return from the IRS, you may complete a 4506-T form. For more information, visit irs.gov/forms-instructions. Please note that if you are applying for an Income-Driven Repayment (IDR) plan, you may complete an application online through StudentAid.gov and electronically transfer your federal tax return information with your application.

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