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Remediation Refunds

If you were recently notified that your student loan account was placed into an administrative forbearance for the months of October through December 2023, and you would like to have any payment(s) you made during these months refunded to you, you have 90 calendar days from the date shown on your notification to contact us to request a refund.

Important Updates

News of Note

Explore affordable repayment plans, including the new Saving on a Valuable Education (SAVE) Plan (formerly the REPAYE plan). To learn more about the SAVE plan and other student loan benefits, use the Loan Simulator Tool at StudentAid.gov.


Be on the Lookout for Updates

In Spring 2024, you will see improvements to your experience in managing your federal student loans. Beginning March 11, 2024, we will release updates to the look and feel of our website and you will then need to visit us at our new web address, Edfinancial.StudentAid.gov. Additionally, our emails will now come from .gov email addresses. 

Beginning Repayment

Repayment for a FFELP Stafford and Direct Subsidized or Unsubsidized student loan begins six months after you graduate, drop below half-time enrollment, or withdraw from school. Making timely payments will help you establish a good credit history and demonstrate to other creditors that you are a responsible borrower, a quality that can benefit you for many years into the future. You will generally have up to ten years to repay, and various repayment and postponement options are available if you meet certain requirements.

Keep good financial records. Get organized and keep all your student loan documents together - before and after graduation.

Repayment Options Postponement Options

Getting Information

As long as your servicer has your current contact information, you will receive periodic updates detailing your outstanding balance, payment due dates, etc. Most servicers make your account information available online 24/7.

Determine how much you can afford to pay each month. If you've already been hired for your first job, you already know your starting salary. If you're still job-hunting, check with the placement office at your school about salary ranges in your chosen field. It's a good rule of thumb to keep student loan payments at 8-10% of your monthly income or less. If your payment exceeds the recommended payment range for your annual income, consider applying for a lower payment.

Lower Payment Options

Staying in Touch

Address change? New phone number? Newly married? Transferred to a different school? Your servicer needs to know. And it's your responsibility to keep your servicer in the loop. Contact us or log in to your account to make sure we have your most current information.

Contact Us   Log In

Auto Pay & Online Payment

Two of our most popular student loan payment options are Auto Pay, which automatically withdraws payments from your designated bank account each month, and online payment, which allows you to pay online at your convenience.

Set Up Auto Pay Set Up Online Account

Consolidation

If you have multiple student loans, you may consider a Direct Consolidation Loan to combine the loans into one loan and have one single monthly payment. There are pros and cons of consolidation to be considered. Learn more to decide whether a consolidation loan is right for you or apply directly at StudentAid.gov.

Learn About Consolidation Apply for Consolidation

Repaying Parent PLUS and GradPLUS Loans

A Parent PLUS Loan is made directly to the parent, not the student, so responsibility for repayment rests with the parent. Repayment begins within 60 days of the final loan disbursement, unless you choose to postpone repayment while the student is in school at least half-time.

Repayment Options

PLUS Loans made to graduate and professional student borrowers (GradPLUS) may be deferred during the six-month period that begins the day after the end date of a deferment during which the borrower was enrolled at least half time. Interest will continue to accrue on the loan during these periods.

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