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Official Servicer of Federal Student Aid
Edfinancial Services is a Servicer to Federal Student Aid
You have a network of support to help you succeed with your federal student loan repayment. Find out how Federal Student Aid partners with loan servicers to be here when you need help.
Support You Can Trust
You can visit StudentAid.gov to see a list of our trusted federal student loan servicers, or submit a complaint directly to the FSA Ombudsman.
Courts have issued orders blocking student debt relief. The Biden-Harris Administration is seeking to overturn those orders. For the latest information regarding the status of student debt relief, visit StudentAid.gov.
Just Announced: The student loan payment pause is extended until the U.S. Department of Education is permitted to implement the debt relief program or the litigation is resolved. Payments will restart 60 days later. If the debt relief program has not been implemented and the litigation has not been resolved by June 30, 2023 – payments will resume 60 days after that. We will notify borrowers before payments restart.
Visit StudentAid.gov/coronavirus for updates.
If you are struggling with your student loans, please fill out this form to get help from the Ombudsman’s Student Loan Assistance Unit.
State of Massachusetts - Ombudsman’s Student Loan Assistance Unit
Home Help Center
You can view and print a copy of your 1098-E tax form by accessing the "Documents" section of Manage My Account.
You may be able to deduct interest paid on eligible student loans. Edfinancial's customer service representatives cannot provide tax advice. If you have questions about allowable deductions for the interest or origination fees paid on your loan(s), please contact the Internal Revenue Service (IRS) toll free at 1-800-829-1040, or a tax professional.
Only the amount of interest you paid and the tax ID (EIN) number are required to file your taxes. The actual IRS Form 1098-E is not required.
Edfinancial utilizes more than one tax ID (EIN) number based on the owner of your loan(s). After tax information becomes available, you may view the tax ID number that applies to your specific loan(s) by reviewing your 1098-E tax form.
Tax information is available online in the Manage My Account (MMA) borrower portal. After logging into MMA, select "Documents" in the top navigation and then select "Tax Info" to view or print a copy of your IRS Form 1098-E.
Edfinancial's customer service representatives cannot provide tax advice. Please contact a tax professional, or contact the IRS at 1-800-829-1040 or www.irs.gov.
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