[ Skip to content ]
Don't wait in line during longer hold times and get your answer now! 😊
1
Top of Chatbot Close Chatbot

Note: Servicing Platform Transfer

All accounts have now been moved to the new platform. You should have received an email or paper letter notification from Edfinancial, and you can now create your new online account at Edfinancial.com/MyAccount. You will need your social security number and will be asked to confirm demographic information that we have on file for you. Once you log in you will be able to view your new account number under your “Profile” tab.

Your Online Account is where you can find your student loan details, personalized information and resources at any time of the day.


Electronic Correspondence and Auto Pay

Step 1: Log into your online account

Once logged into  your online account, you can view a summary of your student loan information, update your contact information or repayment plan, apply for a forbearance or deferment, or make payments from your checking or savings account.

 Your Online Account

Step 2: Sign Up for Electronic Correspondence

Click on "Account Profile", then select "Email Permissions". Be sure to confirm that the email that is listed in your Account Profile is still the best email to contact you.

Once you read and agree to the Terms and Conditions, you will begin receiving your correspondence electronically! We will send courtesy emails to the email address on file for your account to alert you when there are new statements and correspondence available under the "Inbox/Upload" section in your online account. You will have the ability to retrieve an electronic copy of a billing statement, tax document, or other correspondence from your secure inbox for up to 12 months.

While on e-Correspondence you will still have the option to request a paper copy of any electronic correspondence sent to your borrower portal. You can contact us at Edfinancial.com/Contact to make this request.

Step 3: Enroll in Auto Pay

Click on “Auto Pay”. The default payment amount that will be filled in equals the minimum monthly payment amount for each loan. If you would like to pay more on any specific loan, you may adjust any of the loan values. With Auto Pay, your student loan payments are automatically debited from your checking or savings account each month. Auto Pay may also reduce your interest rate by 0.25%!

Need help?

We Are Here For You

Representatives are available Monday 8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time