Pay By Mail
You may make a payment by sending a check or money order through the mail. Please see the “Pay by Mail” section above or visit our Contact Us page for our payment address. Unless you direct your payments to an individual loan or loan group, when you mail your payments using the payment coupon attached to your monthly billing statement, your payments will be allocated across the individual loan or loan group(s) for which you have co-signed.
If you want your payments to be allocated differently, you can direct payments (including partial payments) to individual loans or loan groups. In order to direct your payment to an individual loan or loan group, please include instructions with your payment specifying how you would like the payment allocated.
Pay Online as an Authorized Payer
The borrower of the loan for which you cosigned can authorize you to make payments on your loans through our online borrower portal, Manage My Account. The borrower will provide us with your email address, and then they will create a username and password for you. We will email you instructions on how to submit a payment, and you can contact the borrower to receive your username and password.
If you have co-signed for multiple loans or loan groups, you may target your payments to a specific loan or loan group.
Pay by Phone
You may call our toll-free number, which is found on our Contact Us page, and speak with a representative to make your payment during our normal business hours.
If you have co-signed for multiple loans or loan groups, you may target your payments to a specific loan or loan group.