Consumer Advisory

Consumer Advisory

We know that student loan debt can be overwhelming and there are several for-profit ‘debt relief’ companies which claim that they can help consolidate, defer, or forgive your student loan debt - for a fee. We want our borrowers to know that student loan assistance is available for free and that most of these for-profit entities are simply scams. Read more

Heartbleed bug

Security Alert

The "Heartbleed" threat that you may have heard about recently in the media is not a “virus” but is a defect in widely used security software called OpenSSL that can allow an attacker to secretly gain information about your account. Edfinancial does not utilize OpenSSL for any of our sites, and therefore none of our sites are at risk from Heartbleed. Read more

Be Sure to Use the Correct Payment Address

New Hours of Operation

Effective, Monday, March 31, 2014, our call center will be open a little later until 8:30 p.m. instead of 8:00 p.m. You may contact us by phone at 1-800-337-6884, Monday through Thursday, 8:00 a.m. to 8:30 p.m. ET or Friday, 8:00 a.m. to 6:00 p.m. Read more

Be Sure to Use the Correct Payment Address

Be Sure to Use the Correct Payment Address

To avoid significant delays, it is very important to mail your student loan payments to the correct address. A redirected payment will NOT post to your account until the payment is received by Edfinancial Services, which may take several weeks. Read more

More news topics »