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Below is a list of forms to assist you in managing your student loan account(s). You will see form options based on loan type - FFELP Loans or Direct Loans.

Many forms are available to be completed electronically through your online account. The forms available on this page are provided in PDF format, and may require Adobe Reader.

Looking for Tax Forms?

Your tax information is available in your online account or via our automated phone system. See more frequently asked questions here.

Sending Paper Forms

If you need to mail or fax your forms, send them to the address or fax number listed below or on the form.

Direct Loans - for account numbers beginning with "F":

Edfinancial Services
P.O. Box 36008
Knoxville, TN 37930-6008

Fax: 800-887-6130 (toll free)
Fax: 865-692-6348

FFELP & Private Loans - for account numbers beginning with "C":

Edfinancial Services
P.O. Box 36014
Knoxville, TN 37930-6014

Fax: 800-887-5936 (toll free)
Fax: 865-692-6386

Save time by using your online account!

Many forms are available to be completed electronically through your online account.

If the form you are trying to submit can be submitted electronically, the option will be available next to the form.

If you need to print and fill out a form, you can still scan and upload it through your online account! This is the quickest way to submit paper forms.

Forms

Income-Driven Repayment Plan Request
Did you know you can apply electronically at StudentAid.gov?
Skip the paperwork and have your application processed faster!

Instructions and information about the Income-Driven Repayment Application
Direct Loans (761Kb)
FFELP Loans (761Kb)
 Apply Online
Income Sensitive Repayment Worksheet (FFELP Loans Only) FFELP Loans (40Kb)
Servicemembers Civil Relief Act (SCRA): Interest Rate Limitation Request Direct Loans (761Kb)
FFELP Loans (761Kb)
 Apply Online

Unemployment Deferment Direct Loans (95Kb)
FFELP Loans (95Kb)
 Apply Online
Economic Hardship Deferment Direct Loans (243Kb)
FFELP Loans (243Kb)
 Apply Online
In-School Deferment Direct Loans (87Kb)
FFELP Loans (87Kb)
 Apply Online
Graduate Fellowship Deferment Direct Loans (95Kb)
FFELP Loans (95Kb)
 Apply Online
Rehabilitation Training Deferment Direct Loans (89Kb)
FFELP Loans (89Kb)
 Apply Online
Parent Plus Borrower Deferment Direct Loans (79Kb)
FFELP Loans (79Kb)
 Apply Online
Military / Post-Active Duty Deferment Direct Loans (1.1Mb)
FFELP Loans (1.1Mb)
Temporary Disability Deferment Direct Loans (682Kb)
FFELP Loans (682Kb)
Cancer Treatment Deferment Direct Loans (948Kb)
FFELP Loans (948Kb)
 Apply Online

General Forbearance Options Direct Loans (111Kb)
FFELP Loans (111Kb)
 Apply Online
Student Loan Debt Burden Forbearance Direct Loans (88Kb)
FFELP Loans (88Kb)
 Apply Online
Mandatory Forbearance Direct Loans (107Kb)
FFELP Loans (107Kb)
 Apply Online
Teacher Loan Forgiveness Forbearance Direct Loans (1.1Mb)
FFELP Loans (1.1Mb)
 Apply Online
AmeriCorps (CNCS) Forbearance Both Direct and FFELP Loans (517Kb)

Public Service Loan Forgiveness (PSLF) & Temporary Expanded PSLF (TEPSLF) Certification & Application
Learn how to apply online at at StudentAid.gov/publicservice, visit the PSLF Help Tool or learn more about TEPSLF.

Learn more about this discharge option.
Direct Loans (1Mb)
Apply Online
Teacher Loan Forgiveness Application
Learn more about this discharge option.
Direct Loans (1.1Mb)
FFELP Loans (1.1Mb)
Apply Online
Total and Permanent Disability
Learn more about this discharge option.
Direct Loans (1.1Mb)
FFELP Loans (1.1Mb)
False Certification (Disqualifying Status) Direct Loans (1Mb)
FFELP Loans (1Mb)
False Certification of Ability to Benefit Direct Loans (1.1Mb)
FFELP Loans (1.1Mb)
False Certification (Unauthorized Signature/Payment) Direct Loans (1Mb)
FFELP Loans (1Mb)
School Closure Direct Loans (1.1Mb)
FFELP Loans (1.1Mb)
Unpaid Refund Discharge Form Direct Loans (1.1Mb)
FFELP Loans (1.1Mb)
Spouses and Parents of September 11, 2001 Victims Direct Loans (973kb)
FFELP Loans (100kb)

Information Release Form Direct Loans (561kb)
FFELP Loans (106kb)

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Representatives are available Monday 8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time